Senior Business Systems Analyst

Job Description

We’re looking for a Senior Business Systems Analyst to join Procore’s Product & Technology Team. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We’re a customer-centric group that encompasses engineering, product, product design and data, security and business systems. 

This Senior Business Systems Analyst will join Procore’s Talent Technology team. In this role, you’ll own and manage our service JIRA board, leveraging data to identify opportunities for process automation or system enhancements.  This role will also provide Tier 3 support and maintenance of our Talent Technologies, including Workday,  to ensure they meet the evolving needs of our organization. 

As a Senior Business Systems Analyst, you’ll partner with HR, Finance, and other cross-functional teams to analyze requirements, configure the system, and provide advanced support. Use your analytical skills, Workday expertise, and problem-solving abilities to drive impactful changes and ensure the system's integrity. Join us in shaping the future of our HR technology. Apply today!

This position reports into Director, Talent Technology and will be based in our Austin office. We’re looking for someone to join us immediately.

What you’ll do:

• Own and manage the service JIRA board, ensuring timely triage, prioritization and resolution of requests.

• Monitor ticket volume and trends to identify opportunities for automation, process improvement or training.

• Provide advanced troubleshooting and support for Workday HCM issues, working closely with Workday support as needed.

• Serve as our internal SOX program liaison, supporting audit requests and ensure compliance with internal controls.

• Configure and maintain the Workday Core HCM system, including modules such as Compensation, Benefits, and Talent Management.

• Collaborate with HR and IT teams to gather and document business requirements, translating them into technical specifications and system configurations.

• Lead and participate in Workday HCM projects, ensuring timely completion and adherence to project scope.

• Develop comprehensive documentation for system configurations and processes.

• Stay updated with Workday releases and updates, assessing their impact on the system and communicating changes to stakeholders.

• Continuously identify and implement process improvements and system enhancements to optimize HR technology delivery.

What we’re looking for:

• Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.

• 3-5 years of hands-on experience as a Workday Business Systems Analyst or a similar role, including direct experience with Workday configuration and end-user support.

• Deep configuration expertise in 2-3 Workday modules (e.g., HCM, Benefits, Compensation, Absence, Time Tracking, Talent or Recruiting); Workday certification is a plus.

• Strong knowledge of Workday reporting and security, including an understanding of SOX controls and compliance.

• Excellent analytical and problem-solving skills, with strong attention to detail and focus on delivering high-quality solutions.   

• Demonstrated ability to prioritize and manage multiple tasks or projects in a fast-paced environment. .

• Strong communication and interpersonal skills, with a collaborative approach to working with cross-functional teams.

• Comfortable working independently and in partnership with HR, Payroll, Finance, and other stakeholders.

• Experience working in a global or multi-national company is a plus.

Additional Information

Base Pay Range $94,720 - $130,240. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.