Staff Business Systems Analyst - Seller Experience

Job Description

As Staff Business Systems Analyst, Salesforce GTM at Procore, you’ll join our Business Technology team to define, design, and build best-in-class solutions on Salesforce.com and integrated systems. Salesforce is critical to the success of our Sales, Customer Support, and Marketing teams, and you’ll play a major role in managing one of Procore’s most valuable assets.

This position will report to the Sr. Manager, GTM Systems, and will be based in our Austin office. We’re looking for candidates to join us immediately.

What you’ll do:

• Lead stakeholder conversations to define and translate business requirements into technical solutions, fostering collaboration and building trust as a delivery partner.

• Own end to end system analysis and design, including that of large and complex system projects. Create detailed designs for workflows, automations, integrations, and user interfaces - to ensure robust systems at scale.

• Administer Procore’s Salesforce setup and configuration, including complex automations, object configurations, and integrations.

• Maintain a holistic view of Salesforce processes to understand the impact on configuration, workflow, and permission changes, driving actionable insights from configuration and performance assessments.

• Research, integrate, and manage third-party applications and packages. Oversee system integration to ensure different components and systems work together effectively.

• Keep up to date on Salesforce industry best practices and trends to drive ongoing improvements to Procore’s Salesforce.com platform.

What we’re looking for: (6-8 bullets)

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Strong written and verbal communication skills and ability to communicate effectively across the organization.

• 6+ years of experience supporting enterprise-level processes, with an emphasis on Salesforce

• In-depth knowledge of Salesforce.com configuration and administration on Sales Cloud and Service Cloud. 

• Effective written and verbal communication skills, with proven experience collaborating across functional areas.

• Passionate about Salesforce.com; regularly following Salesforce trends and best practices.

• Salesforce.com Administrator and Platform Developer 1 certifications. Experience with LeanData, Salesforce Enterprise Territory Management, data management tools (Cloudingo), and GTM integrations.

• Advanced Administrator certifications, and working knowledge of SOQL, Developer Workbench, and Copado are a plus.

Additional Information

Base Pay Range $127,680 - $175,560. Eligible for Bonus Incentive Compensation. Eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.