We’re looking for a customer service oriented Workplace Experience Specialist to support Procore’s Workplace Experience team and employees at our Tampa office. You’ll oversee the office’s day-to-day operations, from food and beverage to maintenance and office supplies. You’ll ensure we are adhering to best practices and are set up to scale in a fast and efficient way. 

As a successful Workplace Experience Specialist, you’re collaborative, detail-oriented, personable, and can navigate high-growth environments with ease—no two days will be the same. You have a diverse skill set and are comfortable working on facility operations, food and beverage and IT.

This position reports into the Director of Workplace Experience and will be based in our Tampa, FL office.. We’re looking for someone to join us immediately.

What you’ll do:

• General office management duties including ordering and maintaining balanced levels of food and office supply inventory for the office, daily cleaning duties in kitchens, conference rooms and communal areas

• Regularly perform walk-throughs and basic building repairs if needed; escalate issues to appropriate vendors or submit building work orders as needed

• Plan, assist, and execute creative internal events that add to an amazing workplace environment and vibrant culture

• Run office ticketing systems including answering, evaluating, prioritizing, assigning, and executing incoming requests for assistance 

• Register and greet visitors, have an awareness of all ongoing team activities, department meetings, visitors, and deliveries

• Assist in the installation of desks, desk equipment, and furniture in conjunction with the IT department and help execute office moves 

• Daily written and verbal communication to all employees regarding office announcements as well as continuously communicate with extended Building Operations team members via email or Slack

• Assist other departments at Procore as needed with operations related projects

• Welcome new hires by setting up their workspace and presenting in-office orientation

 What we’re looking for:

• 1+ year of experience in a professional setting, as office coordinator, assistant, or other relevant roles

• Although a bachelor’s degree is not required, this position requires a business/office management background equivalent to a bachelor’s degree in a business or related administrative field

• An up-for-anything attitude, change is the only constant

• Quality written and verbal communication skills

• Ability to multitask, prioritize, and stay organized

• Customer service - must be able to interface with all guests, employees, and executives

• Demonstrated competence in Microsoft Office and Google Applications and web conferencing

• Respect for confidential information

• Strong commitment to customer service, employee happiness, and company growth 

• Ability to lift 50lbs

Additional Information

Base Pay Range:

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.