Job Ad

We’re looking for a Staff Software Engineer to join Procore’s Runtime Platform, Platform Services group. In this role, you’ll serve as the primary technical driver for Observability Enablement, embedding with product teams to help them adopt OpenTelemetry and gain crystal-clear visibility into their code. Your mission is to bridge the gap between our central Observability Platform and product engineering, ensuring our tools are intuitive, effective, and widely adopted.

As a Staff Software Engineer, you’ll partner with product engineering teams and the Observability Platform team to build "Golden Paths" and technical patterns that streamline how engineers monitor and improve their production services. Use your technical leadership, expertise in OpenTelemetry, and developer advocacy to drive operational maturity and innovation across the Software Development Life Cycle (SDLC). Join us in our mission to build the software that builds the world — Apply today!

This position reports into the Director of Engineering, Platform Services and will be based in our Cairo office. We’re looking for someone to join us immediately.

What you’ll do:

• Serve as the technical lead for the Cairo pod, setting standards for code quality and architectural decisions while mentoring team members.

• Work directly within product engineering teams to identify observability gaps and execute team-specific plans to instrument services.

• Act as a champion for OpenTelemetry, gathering feedback from embedded teams to influence the Observability Platform roadmap.

• Create reusable patterns, libraries, and documentation that simplify the use of Honeycomb and Datadog for all Procore engineers.

• Drive innovation by integrating cutting-edge AI into observability workflows and the broader SDLC.

• Improve operational metrics such as "First to Know" and "Quick to Fix" by providing technical guidance to global teams.

• Pilot a "follow-the-sun" support model to ensure consistent observability expertise across various timezones.

What we’re looking for:

• Bachelor’s degree in Computer Science, a related field, or equivalent experience.

• 6+ years of experience in Software Engineering, with a proven track record of leading complex projects at a Senior or Staff level.

• Deep technical proficiency in OpenTelemetry (OTel), distributed tracing, and at least two core vendors such as Honeycomb, Datadog, Prometheus, or Grafana.

• Strong coding skills in Ruby on Rails, Go, or Java, with experience in AWS and containerized environments.

• Demonstrated ability to communicate complex technical "why" concepts to both technical and non-technical stakeholders.

• A "get it done" attitude with the ability to quickly learn new stacks and leave them better than you found them.

• Deep empathy for the Developer Experience (DX) and a passion for building tools that make an engineer's life easier.