Sr. People Relations Partner

Job Description

As a member of the People Relations team, the Senior People Relations Partner engages with the business to drive performance enablement best practices, provide performance coaching and facilitation of performance management actions, and provide all aspects of employee relations, including investigations, and support of various projects throughout the organization. This position is both hands-on and strategic and requires a high degree of collaboration, employee relations expertise, and the ability to interact well with all levels of the business. The ideal candidate will possess a strong ability to consult with and influence senior leaders, work autonomously, and drive initiatives independently. This role is preferable as a hybrid position based in Carpinteria, CA; Austin, TX; Tampa, FL.

What You'll Do

• Work with various business leaders and Talent Business Partners to drive end-to-end performance enablement best practices, including performance coaching for people leaders, facilitating Performance Success Plans, and driving the overall success of all performance enablement actions.

• Independently conduct unbiased investigations, determine findings, and prepare all required documentation. This includes, but is not limited to, conducting confidential interviews, preparing clear and concise reports summarizing findings of the investigation, and maintaining case management/tracking tools.

• Maintain confidentiality and sensitivity to all issues, and conduct investigations in an unbiased manner.

• Identify relevant investigation issues, potential evidence, and investigative actions, and partner with other teams as appropriate to ensure follow-up on employee concerns.

• Maintain consistent interactions with leaders, partners, and employees to help navigate new or critical situations that require ER expertise.

• Analyze employee relations trends with our Talent Business Partners and help develop proactive strategies, solutions, programs, and practices that demonstrate a robust understanding of Procore’s business objectives and dynamics.

• Support, train, and coach Talent Business Partners in regard to Performance Enablement actions, emerging Employee Relations topics, updates to policies, local practices, and/or new laws and regulations.

• Drive and/or support various projects within the Performance Enablement and Employee Relations scope, e.g., policy and handbook reviews and maintenance.

• Consult with and influence senior leaders on complex employee relations matters, providing guidance and recommendations to mitigate risk and ensure fair and consistent treatment of employees.

• Work autonomously to manage a high volume of cases, prioritize effectively, and drive investigations and resolutions to completion with minimal supervision.

• Develop and implement proactive employee relations strategies and initiatives that align with the organization's overall business objectives and foster a positive and productive work environment.

What You'll Bring

• Bachelor’s Degree and 7 years of experience with workplace investigations best practices and standards, including conducting neutral fact-finding interviews (experience investigating allegations of harassment, discrimination, and retaliation) while maintaining a high degree of confidentiality; performance management facilitation and engagement; Master’s Degree/JD preferred.

• Deep knowledge of federal, state, and local laws, statutes, which govern employment policies and practices; international experience a plus.

• Thorough understanding and experience with the application of all aspects of performance enablement, navigating key partnerships, and ability to build strong, trusted partnerships across all levels of the organization.

• Excellent planning, organization, and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment.

• Ability to objectively communicate with employees and management through complex, difficult, and emotional issues.

• Excellent communicator with outstanding written and verbal communication skills.

• Strong business acumen demonstrated through familiarity with internal and external HR principles, concepts, practices, and standards.

• Experience in the tech industry and/or international Employee Relations experience is a plus.

• Proven ability to influence and build credibility with senior leadership.

• Demonstrated ability to work independently, exercise sound judgment, and make critical decisions in complex situations.

• Strong analytical and problem-solving skills, with the ability to identify root causes of issues and develop effective solutions.

Additional Information

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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