Facility Operations Specialist

Job Description

We’re looking for a Facility Operations Specialist to join the Procore team in Austin, TX. In this role, you’ll support Procore’s Office Operations  team and employees, helping make Procore an amazing place to work 

As a Facility Operations Specialist, you’ll partner with a wide range of departments to ensure the facilities and workplace are operating properly and continuously improving. You will interact with a diverse employee population, troubleshooting building maintenance issues,  handling shipping and receiving, furniture and desk requests, and assisting with event set-ups and breakdowns. A successful candidate will be able to problem solve, execute plans, and have a broad construction/maintenance skill set. You're organized, proactive, and able to prioritize a wide range of tasks. You work well in a team setting and have a customer service attitude, as this role interacts with all of our employees, executives, and vendors.

This position will be based in our Austin, TX office and is a full-time in-office role. We’re looking for someone to join us immediately. No two days will be the same for this position. A strong customer service attitude is required!

What you’ll do:

• Respond to urgent maintenance issues and facilities tickets, and assist in the day-to-day maintenance and repair of the facilities

• Manage domestic and international shipping and receiving for all office mail and freight shipments. Will work with UPS, USPS, FEDEX, freight carriers, and moving companies.

• Assist in the build-out and installation of desks, desk equipment, furniture, and in conjunction with the IT department

• Regularly perform walk-throughs of our campus, check in and build relationships with employees, ensuring they have a world-class work environment to do their best work

• Under direction, perform basic building repairs and escalate issues to appropriate vendors and building management.

• Help with office moves

• Perform building inspections such as checking exit signs, fire extinguishers, and emergency exits, lighting, interior, and exterior cosmetic deficiencies.

• Assist with on and off-site events setup and breakdown

• Other duties as assigned

What we’re looking for: 

• Fluent in written and verbal English, excellent communication skills

• 2+ yrs active construction, maintenance, or facilities experience

• Intermediate knowledge of shipping and receiving (domestic and international), UPS, USPS, FEDEX, and Freight carriers. 

• Excellent problem-solving skills

• A proactive and positive attitude

Additional Information

Base Pay Range $22 - $30. Eligible for Bonus Incentive Compensation. Eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.