Staff Technical Program manager

Job Description

We’re looking for a  Staff Technical Program Manager to join Procore’s Product & Technology Team. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We’re a customer-centric group that encompasses engineering, product, product design and data, security, and business systems. This role plays a critical role in the success of our company's Product development and delivery to market.

As a Staff Technical Program Manager, you will work with each Product Team to thoughtfully structure and manage integrated, multi-track initiatives towards meeting the Team's objectives and key results and delivering value to both internal and external Customers. The TPM/Delivery Manager is responsible for connecting the dots between what all Delivery Teams are working on, highlighting and timely managing dependencies, and identifying and collaborating with all necessary parties to tenaciously remove systemic impediments, in support of consistent and iterative value delivery. 

What you will do:

• Work with Product leaders in each Product Team to structure and manage integrated, multi-track initiatives towards meeting the Company’s Objectives, from discovery to launch.
• Drive cross-functional planning and alignment between Delivery Teams, leveraging Agile methodology techniques such as cross-team Release Plans and Scrum of Scrums.
• Partner closely with Product Manager, Engineering Leads, Design Leads, Scrum Masters and Tech Leads to inspire and motivate the Delivery Teams, keeping the context, objectives and success metrics clear for them and fostering collaboration, continuous learning and “can do it” spirit.
• Drive identification and removal of systemic impediments for our Delivery Teams, working across all levels of the organization in pursuit of timely and effective solutions.
• Connect the dots between what all Delivery Teams are working on, timely identifying, socializing and managing dependencies.
• Create transparency to all levels of the Organization on backlog delivery status and risks by creating, updating, and socializing intuitive and simple information radiators. 
• Embrace continuous improvement in all things, especially in processes and communication, managing our framework, and process health.
• Provide indirect leadership and mentorship to Scrum Masters on all things Agile.
• Manage resourcing and budgeting in a matrix organization.
• Drive Initiative Lessons Learned sessions and bring learnings to action on future Initiatives.

Our dream candidate feels like this:

• You’re optimistic about problem-solving through collaboration.
• You embrace change as an enabler for continuous improvement.
• You’re a natural leader who is proactive and takes ownership of innovating and closing gaps to help your team succeed.
• You’re organized, even when all around you seems to be in chaos.
• You have a passion for removing impediments to enable your team and helping processes, communication, tools, and people be more efficient, productive, and focus on value delivery.
• You believe in the supreme power of the Team – we win or lose together.
• You put a premium on strong working relationships and know how to use diplomacy to get things done.
• You are self-motivated and highly driven, you have get-things-done DNA.
• You have an Agile mindset because you believe in its value, and are an ambassador for Agile Culture and best practices.
• You’re not afraid to tell it like it is, whether good or bad.

What we are looking for:

• BA/BS degree or equivalent practical experience.
• 10+ years proven project or program management experience in an environment employing agile development practices for managing product development. (Experience in the software industries strongly preferred).
• A track record of project delivery for large, cross-functional projects.
• Experience managing, engaging, and motivating multiple stakeholders at all levels of the matrix organization while maintaining an understanding of the bigger picture and how departments are connected.
• Executive communication skills; reporting succinct updates and key points.
• Ability to communicate to the masses; knows what, when, and how to share company-wide for a broad audience.
• 5+ Years of demonstrated knowledge and experience in Agile Software Development Methodologies.
• CSM Certification and or equivalent previous experience on Scrum Master role.
• Nice to have Scaled Agile SPC Certification.
• Nice to have PMP Certification.
• Nice to have experience with International Localizations.
• Nice to have experience in the AEC Industry.

Additional Information

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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