Job Ad

Senior People Services Coordinator provides critical support to the Human Resources team by managing daily administrative tasks, supporting employee lifecycle processes (onboarding to offboarding), maintaining HR systems and records, and serving as a point of contact for employee inquiries. This role ensures HR operations run smoothly and efficiently while upholding company policies and compliance standards. This position will report to the Manager, People Services, and will be based out of our Bangalore office. 

What you’ll do:

• Employee Lifecycle Support
• Coordinate onboarding and offboarding processes, including auditing onboarding tasks, monitoring background checks, and creating offboarding packets
• Prepare employment-related documents, including verification of employment letters, offer letters, termination letters, and employment agreements

·   Employee Support

• Serve as a first point of contact for HR-related questions and guide employees to appropriate self-service resources
• Support across APJ, EMEA,AMER Region (Follow the sun Model)
• Act as a liaison between employees and internal departments (e.g., Payroll, IT, AP,BP)

·   HR Systems & Data Management

• Manage and assign service requests/tickets via Jira 
• Maintain accurate and up-to-date personnel records and employee files
• Enter and update employee data in HRIS and other HR systems
• Ensure compliance with company policies, HR standards, and legal requirements

·   Process & Documentation

• Create, update, and maintain Standard Operating Procedures (SOPs) and process documentation
• Support audits and compliance reviews through accurate recordkeeping
• Perform day to day Audits 

·   General Administrative Support

• Assist with scheduling HR-related meetings, interviews, or trainings
• Participate in or support ad hoc HR projects and initiatives as needed
• Work on-site as needed based on business and team needs
• Participate in Workday Automation, testing etc
• Engage in Employee engagement activity

What we’re looking for: 

• Bachelor's Degree in Human Resources or related area preferred
• 5–6 years of experience in an HR support or coordination role preferred
• Strong organizational and multitasking skills with attention to detail
• Excellent interpersonal and communication skills
• Proficient with HRIS systems and productivity tools (e.g., Microsoft Office, Slack, Jira, Workday)
• Ability to handle sensitive information with confidentiality and professionalism