Order Management Provisioning Specialist
Remote, CR - Remote, Costa Rica, 99999
Order Management Provisioning Specialist
Order Management Provisioning Specialist
- R0017166
- CR - Remote, Costa Rica
- Order Management
- Sales Operations
- Full_time
Job Ad
This position reports to the Manager of Order Management. We’re looking for someone to join us immediately. This role is based in-office.
What you’ll do:
- Launching Account Entitlements, which requires auditing contracts to ensure the customer has the correct items provisioned
- Facilitate case requests for trials, betas, and other provisioning requests; and other miscellaneous provisioning requests
- Partner with internal teams on projects and initiatives as needed
- Triaging all OMP Salesforce.com cases to ensure prompt action, requiring translation of the business issue and its impact on the business
- Maintain a strong partnership with technical teams across the organization
What we’re looking for:
- Bachelor’s degree or equivalent experience preferred but not required; this position requires a business/office management background generally equivalent to a bachelor’s degree in a business or administrative-related field
- 2+ years of relevant experience working in a revenue-focused environment, either in sales, customer service, or operations
- Knowledge of Provisioning & Order Management operations a plus
- Strong working knowledge of MS Office and Google applications required. Advanced Excel/Google Sheets skills are recommended. Comfort working within Salesforce and understanding of objects a plus
- Outstanding social and communication skills in a professional environment
- Strong listening skills with the ability to ask questions and suggest new ideas
- Ability to thrive in a collaborative work environment that requires teamwork, trust, and the willingness to jump into new projects to help the team
- Excellent problem-solving, project management, and analytical skills
- Curiosity to learn new things, especially around systems, process and tools
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.
Perks & Benefits
At Procore, we believe in supporting our employees to help them thrive both personally and professionally. We offer a comprehensive range of benefits and perks for full-time employees, including generous paid time off and leave options, healthcare coverage, and career development programs. Discover more about our offerings and how we empower our global team to succeed.
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