Job Ad

We’re looking for an Office Operations Generalist to join Procore’s Building Operations team and support employees and day-to-day operations at our Cairo office. In this role, you’ll help create a welcoming, organized, and well-functioning workplace by managing office services, supporting facilities needs, and providing exceptional internal customer service. The primary goal of this role is to ensure a smooth, positive office experience for employees, guests, and partners.

As an Office Operations Generalist, you’ll partner closely with the Building Operations team and internal stakeholders across Procore to support office operations, events, and facilities needs. You’ll use your organizational skills, proactive mindset, and customer-first approach to keep the office running efficiently. If you enjoy variety, thrive in a fast-paced environment, and take pride in creating great workplace experiences, this is a great opportunity to make an immediate impact.

This position reports to the Senior Director, Workplace Experience and Facilities, and will be based in our Cairo office. We are looking for someone who can start immediately.

What you’ll do

• Maintain appropriate levels of food, kitchen, and office supply inventory for the Cairo office.

• Perform daily cleaning and upkeep of kitchens, conference rooms, and shared spaces.

• Support internal events through setup and teardown.

• Register, greet, and assist visitors, ensuring a positive first impression.

• Manage the office ticketing system by responding to, prioritizing, and routing incoming requests.

• Stay informed on team activities, meetings, visitors, and deliveries.

• Assist with facilities-related tasks and requests as needed.

• Communicate regularly with Office Operations team members via email and Slack.

• Partner with other departments on operations-related projects as needed.

What we’re looking for

• 1+ years of experience working in a professional office or operations environment.

• Strong written and verbal communication skills across email, phone, and in person.

• Proven ability to multitask, prioritize, and stay organized in a dynamic environment.

• Customer service mindset with the ability to interact professionally with guests, employees, and executives.

• Proficiency in Microsoft Office and Google Workspace applications.

• High level of discretion and respect for confidential information.

• Strong commitment to customer service, employee experience, and company growth.