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Manager, Forward Deployed Engineering (Datagrid)

221 West 6th Street, Downtown Austin, Austin, Texas, United States, 78701

Manager, Forward Deployed Engineering (Datagrid)

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Manager, Forward Deployed Engineering (Datagrid)

  • R0017216
  • Austin, Texas, United States
  • Solutions Architecture
  • Customer Success
  • Full_time
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Procore is looking for a Manager, Forward Deployed Engineering in our Datagrid division. In this role you will lead a specialized team of "Product Engineers in the field." You aren't just managing delivery; you are building the technical bridge between our platform and our most strategic customers. You will scale the team, define the deployment playbook, and ensure that field insights are directly influencing our core product roadmap.

What you'll do:

  • Team Leadership: Recruit, mentor, and lead a high-velocity team of FDEs. You will manage career paths for engineers who thrive on the variety of customer-facing work rather than pure R&D.

  • Field-to-Product Feedback Loop: Act as the primary advocate for the customer within the engineering organization. You will synthesize field requirements into actionable signals for Product and Core Engineering.

  • Deployment Excellence: Own the "Time-to-Value" metric. You will standardize deployment methodologies, ensuring implementations are repeatable, secure, and production-grade.

  • Technical Escalation: Serve as the "final boss" for complex technical blockers. Whether it's a difficult data integration or an architectural mismatch, you provide the senior technical guidance to unblock your team.

  • Stakeholder Navigation: Partner with Sales and Customer Success to manage technical expectations during the post-sales lifecycle, ensuring we deliver on the vision promised during the deal.

  • Travel often up to 25-50%, as needed to client sites.

What we’re looking for:

  • Experience: 6+ years in software engineering or solutions architecture, with at least 2+ years in a formal management or "lead" capacity.

  • The Hybrid Mindset: You are comfortable reading code (Python, Java, TypeScript, etc.) and discussing APIs, but you are equally adept at speaking to a customer’s VP of Engineering about business ROI.

  • Operational Rigor: You don't just solve problems; you build systems to prevent them. You have experience creating playbooks, automation scripts, or documentation that makes the next deployment 2x faster.

  • Architectural Depth: Deep understanding of cloud infrastructure (AWS/GCP/Azure), data pipelines, and enterprise security (SSO, RBAC, etc.).

  • Calm Under Pressure: FDE work can be chaotic. You are the steady hand when a high-stakes customer deployment hits a snag.

Additional Information

Base Pay Range:

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

About Us


Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

Perks & Benefits


At Procore, we believe in supporting our employees to help them thrive both personally and professionally. We offer a comprehensive range of benefits and perks for full-time employees, including generous paid time off and leave options, healthcare coverage, and career development programs. Discover more about our offerings and how we empower our global team to succeed.

 

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