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Analytics Specialist

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Analytics Specialist

  • R0015306
  • Remote
  • AU - Remote, NSW, Australia
  • Customer Success (CS)
  • Full-time

Job Description

We’re looking for an Analytics Specialist to join our Client Services team. In this role, you’ll turn our clients into Procore Analytics pros, ensuring success with their custom analytics projects. You’ll be actively involved in a broad spectrum of activities including analytics implementations, consulting, services discovery and scoping, business workflows, report development and delivery, team collaboration, and client relationship building.

As an Analytics Specialist at Procore, customer success is your motivating goal. You’ll work collaboratively to deliver exceptional results that are beneficial to both the customer and our overarching technical strategy .Successful candidates are service oriented and possess a strong understanding of business intelligence and analytics.

This position reports into the Manager, Analytics Services and will be based in Sydney, Australia. 

What You'll Do

  • Lead analytics implementation projects including user training and client management; light project management may also be required on these engagements
  • Consult clients on construction  analytics best practices 
  • Serve as the subject matter expert for all Analytics products within Procore
  • Collaborate and deliver statements of work for technical services projects
  • Develop and maintain relationships with internal client-facing teams including Sales, Customer Success Engineers, Product Consultants, and Project Managers 
  • Assist the BI development team with the scoping, design and development of  PowerBI solutions, including stakeholder consultations & platform configuration
  • Use client data and industry trends to drive the development of future professional Services engagements

What We’re Looking For:

  • 3+ years of client-facing experience 
  • 2+ year with a data visualization solution such as Power BI - Power BI experience strongly preferred 
  • Strong understanding of business intelligence and analytics
  • Experience with professional services and consulting practices 
  • Bachelor’s degree is preferred or equivalent work experience
  • Experience applying enterprise business intelligence strategies tailored to specific business requirements, including construction financial reporting with ERP and accounting systems 
  • Effective communicator, both written and verbal, for technical and business audiences
  • Broad knowledge of technology developments and trends
  • Proactive analytical expertise and problem-solving approach
  • Proven ability to work independently to achieve results
  • Construction industry experience strongly preferred

Additional Information

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

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