Senior Business & Data Analyst

Job Description

We’re looking for a Senior Business & Data Analyst with deep Salesforce experience, a passion for data, and a builder’s mindset. This person will play a critical role in optimizing and supporting our go-to-market teams work by ensuring data quality, tactically support stakeholders in their processes, building insightful reporting, and more. If you enjoy rolling up your sleeves and collaborating cross-functionally to make tools and data work smarter for people, this role is for you.

This position reports into the Sr. Director, Revenue Technology & Process and will be based in our Costa Rica office. We’re looking for someone to join us immediately.

What you’ll do:

• Data Quality Leadership: Define and execute data hygiene strategies to improve CRM data accuracy, completeness, and reliability across key revenue workflows.
• Revenue tech and operations support​​​​​​: Support sales teams with tacticals like account assignments, data clean-ups, and operational support
• Revenue Process Optimization: Lead and implement scalable process improvements in Salesforce, Gong, Outreach etc to enhance seller productivity and operational efficiency.
• Cross-Functional Collaboration: Partner with Sales, Marketing, RevOps, Enablement and Data Engineering teams to align business data needs with systems, prioritize enhancements, and deliver high-impact outcomes.
• Technical Documentation & Training: Document business processes, data flows, and tool usage. Conduct training sessions and office hours to support user adoption and self-service learning

What we’re looking for:

• 5+ years of experience in business systems, RevOps, or analytics roles, with a strong focus on data quality and Salesforce (Sales Cloud, Experience Cloud, CPQ, etc.)
• Proven track record of driving CRM data quality improvements, process improvements and supporting sales teams that result in measurable impact for sellers
• Strong analytical skills with experience in tools like Salesforce Reports & Dashboards, Excel/Google Sheets, (ideally) BI tools like Tableau, Power BI, or Looker and familiarity with SQL.
• Familiarity with sales engagement and intelligence tools like Gong, Outreach, and ZoomInfo
• High attention to detail, systems thinking, understanding of end to end sales process, and a love for clean data
• Excellent communication skills with the ability to translate between business needs and technical requirements
• Self-starter attitude with a desire to dig in, experiment, and solve problems collaboratively
• Bonus Points For: Salesforce Admin Certification(s)

Additional Information

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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