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Senior Strategic Product Consultant, Specialty Contractors

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Senior Strategic Product Consultant, Specialty Contractors

  • R0014759
  • Remote
  • US - Remote CA, CA, United States
  • Customer Success (CS)
  • Full-time

Job Description

We’re looking for a Senior Strategic Product Consultant to support the specialization of our Financial Management and Preconstruction product lines for Specialty Contractors. In this role, you’ll leverage your consultative-mindset, knowledge of the construction industry and Procore’s software platforms to advise our clients and drive long term value realization. You’ll partner with Project and Customer Success Managers to assess business processes and strategic goals so that you can maximize our clients' use of Procore to achieve their desired business outcomes. Successful candidates are technology enthusiasts and promoters of modernizing the construction industry through process and innovation.

This position reports to the Senior Manager, Strategic Product Consultants, and can be based in our Carpinteria, CA, Austin, TX, offices or work remotely from a US location. This is not an independent contractor position. We’re looking for someone to join us immediately.

What you’ll do:

  • Work with Project Managers to deliver services to designed to assess strategic goals and business processes in order to create solutions to support the client use case
  • Work with Customer Success managers to deliver on-going services that support continuous process improvement and long term value realization of the platform
  • Interpret, consult, and enhance client strategic goals, initiatives and outcomes
  • Synthesize client business motivations, business operations and business analysis
  • Develop strategy for client operational needs
  • Partner with other Strategic Product Consultants to advise on client best practices, provide guidance on, review of and/or development of standard operating procedures (SOPs), design rollout and training strategies, and assist in rollout execution
  • Leverage knowledge of the construction industry to improve client business processes in Procore and across the client’s entire organization
  • Provide the highest level of service and education to Procore’s clients through clear and effective communication
  • Foster a positive team culture by onboarding, training, and mentoring team members
  • Collaborate with all levels of the Procore organization to develop best practices and drive Procore’s evolution as a market leader
  • Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices
  • Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices

What we’re looking for:

  • Construction industry professionals with 8+ years of experience looking to transition into a fast-paced software training and advisory role
  • Previous experience as Project Director or Project Manager
  • Experience managing all aspects of project financials, including budget, general conditions, productivity, forecasting and profit projections
  • Experience managing contracts, change orders, purchase orders, material release/management, and invoices both upstream downstream
  • Experience with take-offs, estimates/proposals, bid management and bid leveling, and buyout and contract negotiations
  • Experience managing construction administration activities such as drawings, RFI's, submittals, MEP coordination, and basic quality/safety programming
  • Experience establishing SOPs or programs preferred
  • Training or software support preferred
  • Bachelor’s degree preferred

Additional Information

Base Pay Range $118,973 - $163,588 plus commission for an estimated on-target earnings of $139,968 - $192,456. This role is also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

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