We’re looking for a Senior Manager, Professional Services to join Procore’s Professional Services team. In this role, you’ll lead and coach a team of Professional Services Solutions Consultants who bridge the gap between sales and service delivery. The primary goal of this role is to ensure the team delivers high-quality, accurately scoped project designs that drive customer adoption, long-term success and meets annual services targets.

As a Senior Manager, Professional Services, you’ll partner with Sales Leadership, Customer Success, and Service Delivery teams to drive the salability and successful transition of Procore’s service offerings. Use your leadership coaching, strategic scoping, and value-based selling skills to increase scoping accuracy, streamline the SOW process, and scale our pre-sales operations. Help us transform how the construction industry leverages technology.

This position reports into the Director, Professional Services and can be based in our Austin, TX, Carpinteria, CA, Tampa, FL offices or remotely from a US location. We’re looking for someone to join us immediately.

What you’ll do:

• Lead and coach the Professional Services Solutions Consulting team to ensure efficient, high-quality project scoping that aligns with customer outcomes.

• Oversee the generation and approval of the scope and cost of professional services, ensuring financial viability and delivery feasibility.

• Negotiate and redline professional services contracts to mitigate project risk for the business.

• Partner with Sales and Customer Success leadership to position Procore's services through value-based selling and tailored solution hypotheses.

• Drive customer satisfaction by serving as an escalation point for complex or high-risk engagements during the pre-sales cycle.

• Refine and standardize the creation of Statements of Work (SOWs) and Amendments to maintain consistency and mitigate project risk.

• Develop and monitor performance metrics to measure scoping accuracy, team efficiency, and the impact of services on overall sales velocity.

• Lead cross-functional initiatives with Product, Engineering, and Marketing to optimize service offerings based on market feedback and technical capabilities.

• Scale the pre-sales organization by enhancing internal processes, tools, and methodologies to support Procore’s rapid growth.

What we’re looking for:

• 10+ years of experience in professional services sales, consulting, or project management, including at least 5 years in a leadership or managerial role

• Bachelor’s degree is preferred

• Deep expertise in pre-sales processes, including scoping, drafting, and presenting complex SOWs to executive-level clients.

• Strong technical aptitude with enterprise software implementation and experience with waterfall and agile methodologies.

• Proven ability to manage and inspire teams in a fast-paced environment, fostering a culture of ownership and collaboration.

• Excellent presentation and communication skills, with the ability to translate technical requirements into business value for diverse audiences.

• Analytical mindset with a demonstrated ability to assess project risks and develop proactive mitigation strategies.

• Experience in Construction Technology or the construction industry is highly preferred.

Additional Information

Base Pay Range:

163,850.96 - 225,295.10 USD Annual

On Target Earning Range:

234,073.00 - 321,850.10 USD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.