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Integration Software Engineer, Customer Success (Remote)

221 West 6th Street, Downtown Austin, Austin, Texas, United States, 78701

Integration Software Engineer, Customer Success (Remote)

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Integration Software Engineer, Customer Success (Remote)

  • R0017788
  • Austin, Texas, United States
  • Technical Services Engineering
  • Customer Success
  • Full_time
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We’re looking for an Integration Software Engineer to join Procore’s Customer Success organization. In this role, you’ll develop custom user experiences and bridge the gap between Procore and our clients' internal systems. Your primary goal is to build applications that support backbone operations and increase the value clients realize from our software.

As an Integration Software Engineer, you’ll partner with Solutions Architects and clients to translate complex business requirements into high-quality, scalable code. Use your full-stack development, API expertise, and technical leadership to deliver solid user experiences that enhance construction industry operations. 

This position reports into the Senior Manager, Technical Services Engineering and will be based in our Carpinteria, CA, Austin, TX, Tampa, FL offices, or remotely within the US. We’re looking for someone to join us immediately.

What you’ll do:

  • Scope, design, build, and support custom integration applications tailored to specific customer needs.

  • Collaborate with Solutions Architects to continuously evolve customer-facing applications using Procore APIs.

  • Develop teammates by conducting code reviews, providing mentorship, and leading pair programming sessions.

  • Maintain a healthy codebase by following established tools, technology processes, and best practices.

  • Serve as a subject matter expert in your domain to guide others in creating stable and scalable software.

  • Drive the evolution of internal standards and procedures to ensure the delivery of high-quality applications.

  • Manage competing priorities in a fast-paced environment to meet agreed-upon project deadlines.

  • Monitor and troubleshoot deployed applications to ensure consistent performance and uptime for clients.

What we’re looking for:

  • 2+ years of professional experience in Ruby on Rails, JavaScript, TypeScript, or similar object-oriented languages.

  • Bachelor's Degree in Computer Science, a related field, or comparable work experience.

  • Demonstrated expertise in building and scaling modern web applications with a focus on performance.

  • Experience working with large-scale frontend and backend systems, including developing RESTful APIs.

  • Deep understanding of the entire development lifecycle, including testing, staging, and monitoring.

  • Proven ability to manage complex technical projects and deliver on customer-specific requirements.

  • Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.

  • Experience with cloud infrastructure, specifically AWS and Node.js environments.

Additional Information

Base Pay Range:

89,120.00 - 122,540.00 USD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

About Us


Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our People Crew here to discuss reasonable accommodations.

Perks & Benefits


At Procore, we believe in supporting our employees to help them thrive both personally and professionally. We offer a comprehensive range of benefits and perks for full-time employees, including generous paid time off and leave options, healthcare coverage, and career development programs. Discover more about our offerings and how we empower our global team to succeed.

 

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